Free Delivery on orders over ₹1000

Privacy Policy

Home/Privacy Policy

Last updated: May 2025

Introduction

Chic Store ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit or shop at our website.

Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed securely — we do not store card numbers)
  • Account credentials (encrypted)

Usage Data

  • Pages visited, products viewed, and time spent on the site
  • Browser type, device type, and IP address
  • Referring URLs and search terms

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences in your browser settings.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and invoices
  • Respond to your queries and customer support requests
  • Personalize your shopping experience and product recommendations
  • Send promotional emails and offers (you can unsubscribe anytime)
  • Detect fraud and maintain website security
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary:

  • Logistics partners — to fulfill and deliver your orders.
  • Payment processors — to securely handle transactions.
  • Analytics providers — to improve our website (data is anonymized).
  • Legal authorities — when required by law or to protect our rights.

Data Retention

We retain your personal data for as long as your account is active or as needed to fulfill the purposes described in this policy. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@chicstore.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us their data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or requests, reach us at support@chicstore.com or call +(2) 123-456-789.